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Sterling Retiree Billing

 

Effective for January 1, 2020 business, Sterling administers Retiree Billing to employers who offer their retirees the option to continue their health benefits. Sterling will send the bill to the participant, collect their payment and remit the collected premiums to the employer. Sterling offers online payment and monthly auto payment aside from mailing their payments. Late payment reminders are sent out for payments not received by a certain date. Employers can choose payment grace periods.

 

  • Billing, collection and remittance of premiums
  • Access to communication history
  • Custom Letters
  • Online payment and auto pay options
  • Flexible billing rules and grace periods
  • Retiree assistance – reducing retiree contact to the employer
  • 24/7 online access for retirees and employers
  • Annual fees are charged, not PEPM
  • Optional services: Carrier notification, Open Enrollment Support
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Tue, April 14, 2026 | 10 AM (PST)
Navigating the Sterling Portal: Plan and Rate Renewals Made Simple

Managing renewals across multiple groups?
Join this 30-minute walkthrough to learn how to update plans and rates accurately in the Sterling Portal—without the back and forth.

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